Ellard & Roe has tested eyes at 21 Priestpopple since 1961, through four
partnerships and one flood. Four people work here. Nobody is on commission,
and there is no target on the frame room.
1961 to now
How a shop becomes a practice
Norman Ellard opened at number 21 in 1961, when a sight test was seven
shillings and sixpence and the NHS still paid for the frames. His
granddaughter Ruth runs the clinical side now. The original refracting
chair is in the back room; it is not for patients, it is for the
grandchildren, and it still goes up and down.
The rest has changed completely. We bought the first autorefractor in
1994, the first digital retinal camera in 2006 and the OCT in 2019, and
that last one changed what an eye examination is for. It stopped being a
test of how well you see and started being a record of how your eyes are
changing.
What has not changed is the arithmetic of a small practice: four people,
about nine thousand appointments a year, and no way to hide from anyone
we have got wrong, because we will see them in the Co-op on Saturday.
On Priestpopple since
1961
Appointments a year
9,100
OCT scans on file
11,400
Staff on commission
0
The frame room. Four hundred frames, £59 to £340, and the cheap shelf at
eye level.
A sight test used to be a question — can you read this? Now it is a
measurement, and a measurement is only worth something if somebody keeps
the last one.
Ruth Ellard, optometrist and partner
The register
Four people, four registration numbers
"Optician" is a job title anyone can use. "Optometrist" and "dispensing
optician" are protected titles held by registration with the General
Optical Council, and that register is public and searchable. Here are ours.
Ruth Ellard
Optometrist & independent prescriber · partner
Qualified 2004 at Bradford, pre-reg at the RVI, here since 2007 and
partner since 2011. Runs the glaucoma repeat-readings clinic and the dry
eye list. Her independent prescribing qualification means she can
prescribe for the eye directly, which saves a GP appointment for
blepharitis, dry eye and anterior uveitis follow-up.
Qualified 2011 at Manchester, joined 2013, partner since 2016. Runs
myopia management and the complex contact lens list — keratoconus,
post-graft and irregular corneas. Also the person who reads every OCT
twice, which is why the Tuesday clinic runs late.
Twenty-two years dispensing, eleven of them here. Children's frames,
difficult varifocals and low vision. If a lens cannot be made in the
frame you have fallen for, she will tell you in the shop rather than four
weeks later on the phone — which is the entire skill, really.
Fits rigid gas permeables and ortho-K and teaches every new wearer
himself. Repairs frames the manufacturer has written off, using a
drawer of parts that goes back to the 1980s and an unreasonable
amount of patience.
Ellard & Roe is also registered with the GOC as an optical business, and
we carry professional indemnity through the Association of Optometrists.
Both are conditions of practising, not achievements — but you should be
able to check them, so they are here.
The chart is mirrored because the room is six metres long only if you
count it twice.
The instruments
What is in the room
A slit lamp for the front of the eye and, with a condensing lens, the back
of it. A non-contact tonometer for pressures. A Humphrey field analyser.
A digital retinal camera. An optical biometer for axial length, which is
what makes the myopia clinic possible.
And the OCT, which images the retina in cross-section at roughly five
microns. It is the difference between seeing that a macula looks unusual
and being able to measure whether it has changed since 2021.
None of this replaces the optometrist. An instrument produces a number;
somebody still has to know which numbers matter for you, at your age, with
your family history — and that is the part we charge for.
The Priestpopple Plan
£14 a month, and what it actually buys
We publish this because a plan you cannot evaluate is just a standing
order. At £168 a year it is worth it if you would have had the enhanced
examination anyway and you buy glasses more often than every four years.
If not, don't join — we will still see you.
Enhanced examination, annually
OCT, retinal photography and fields included — £75 on its own, and we
recommend it yearly from 50 anyway.
Value£75
20% off lenses
On the published prices, not on an inflated list. A £240 varifocal pair
becomes £192.
Typical£48
Repairs, adjustments and one remake
Including a full remake if your prescription changes materially inside
twelve months.
ValueVariable
Come and see us
Ring the shop and you will speak to somebody who works in it. No queue, no
options menu, no callback.