Survey bookings01780 462 118
Barrowden & Rowe Decorators since 1974

Book a survey

Forty minutes, free, and you get the written schedule within three working days.

We measure, check suction, tap for blown plaster and test anything that looks pre-2000. You get a fixed quote, a preparation schedule, and your cancellation rights on paper at the same time.

Tell us about the room.

Photographs are genuinely useful — send them and we can give you a bracket before anyone visits.

We work within about 25 miles of Stamford.
This decides whether we need to test for lead or a textured coating before quoting.

A real person reads this. We reply within one working day, and we will tell you if we are the wrong firm for the job.

The shop

The Paint Shop, Scotgate Yard,
Stamford, Lincolnshire PE9 2YQ

01780 462 118
shop@barrowdenrowe.co.uk

Hours

  • Monday to Friday · 7:30–17:00
  • Saturday · 9:00–12:00, yard only
  • Sunday · closed
  • Surveys are usually Tuesday and Thursday afternoons.

There is no emergency number

Nothing about paint is urgent, and the drying times make a night call-out pointless. Anyone in this trade advertising 24-hour cover is selling you something else. If a ceiling has come down, ring a plasterer or your insurer first — we will come after the drying.

Where we work

Twenty-five miles, and honest about the edge of it.

Inside the ring we quote travel at nothing. Outside it we will still come, but the day rate carries the mileage and we will say so before you book.

No travel charge
Stamford, Ketton, Easton on the Hill, Collyweston, Barnack, Uffington, Ryhall, Great Casterton
Regularly
Oakham, Uppingham, Bourne, Market Deeping, Rutland Water villages, Peterborough north of the A47
By arrangement
Grantham, Corby, Kettering, Spalding — mileage in the day rate, stated at quote
Not really
Leicester, Nottingham, Cambridge. We would be taking your money for sitting in a van.

What you get in writing, and when

Because we agree the work in your home, it is an off-premises contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. That gives you fourteen days to cancel, without giving a reason.

At the survey you get, on paper: the fixed quote, the preparation schedule, the total price including VAT, our registered details, the complaints route — and the cancellation notice with the model cancellation form. If you want us to start inside the fourteen days, there is a separate line for you to sign asking us to.

The exemption for urgent repairs does not apply to decorating, so we do not pretend it does. Your work also carries the Consumer Rights Act 2015 s49 term of reasonable care and skill, which cannot be contracted out of, and anything we have told you about the job forms part of the contract under s50.

Complaints: in writing to the shop, answered within five working days. If we cannot settle it, the Painting & Decorating Association operates a conciliation service, and after that the small claims track.