That is our fully managed fee, inclusive of VAT, with no set-up fee and no renewal fee. Every other charge we are capable of making is in a single table further down this page. We have held client money in Bath for seventeen years and have never needed a fee you could not have found before you signed.
412 tenancies and 31 blocks under management. ARLA Propertymark member A0271643. Client money protected.
Percentages are of rent collected and include VAT at 20%. There is no set-up fee, no renewal fee and no charge for withdrawing before a tenancy starts. The long tail underneath is the part landlords tell us they were ambushed by elsewhere, so it is here rather than in a PDF.
£1,140
or one month's rent, whichever is greater · inc. VAT
9.6%of rent
inc. VAT · no minimum
13.2%of rent
inc. VAT · 15.6% for licensed HMOs
This is the complete list. If a charge is not on it, we cannot make it.
| Charge | When it applies | Amount |
|---|---|---|
| Tenancy agreement and Right to Rent checks | Once per tenancy | £234.00 |
| Inventory and schedule of condition | Once per tenancy, by size | £150.00–£282.00 |
| Deposit registration and prescribed information | Once per tenancy | £48.00 |
| Annual rent review and re-let | Yearly, if instructed | £108.00 |
| Section 8 notice prepared and served | Per notice | £330.00 |
| Court or tribunal attendance | Per half day | £456.00 |
| HMO licence application | Per application, plus council fee | £390.00 |
| Non-resident landlord returns to HMRC | Quarterly | £96.00 |
| Arranging works over £1,500 | Per project | 10% of invoice |
| Duplicate statements, references, tenancy copies | Any time | No charge |
| Withdrawing before a tenancy starts | Any time | No charge |
Newel Residential Ltd is a member of The Property Ombudsman (scheme membership D08871) and holds client money protection through Propertymark (certificate C0271643). Tenant deposits are registered with the Tenancy Deposit Scheme (member G92044). Our complaints procedure is available on request and at our office.
Bath stock, Bath rules. Article 4 covers the whole city, so a change of use to an HMO needs planning as well as a licence, and the additional licensing area runs through Westmoreland, Oldfield and Widcombe — which is where our office is.
We cannot charge you for referencing, admin, renewals or an inventory — the Tenant Fees Act 2019 prohibits it. A holding deposit is capped at one week's rent and your deposit at five weeks, or six if the annual rent is £50,000 or more. That is the law, not our policy.
Rents are per calendar month. EPC band is shown because from 2028 the minimum for a new tenancy is expected to rise from E to C, and it changes what a property is worth to a landlord.
£1,395 pcm
Two bedroom apartment, Widcombe Hill, BA2
£1,050 pcm
One bedroom flat, Green Park, BA1
£2,600 pcm
Four bedroom licensed HMO, Oldfield Park, BA2
£1,750 pcm
Three bedroom terraced house, Larkhall, BA1
Helena Rowntree and Marcus Ordish left a national chain in 2009 because neither could get a straight answer out of it about what a landlord was paying. Newel opened on Widcombe Parade the following spring with four instructions. It now manages 412 tenancies and 31 blocks, all of them within about twenty minutes of the office.
We do not franchise, we do not have a call centre, and the person who values your property is the person who will manage it. If that sounds like a small claim, it is the one landlords raise with us most often when they move.
Under the Minimum Energy Efficiency Standard a property below band E cannot lawfully be let. The minimum for new tenancies is expected to rise to band C from 2028. Roughly a third of the Bath stock we manage is D or below, and Georgian solid-wall houses are the hardest and dearest to move.
Not a feeling that somebody is looking after it — a dated record of every certificate we hold for your property, when it was issued and when we will chase it. This is a specimen file for a managed two-bedroom flat.
Gas safety record CP12 · annually
Issued14 Mar 2026
Next due13 Mar 2027
Held
Electrical report EICR · every 5 years
Issued02 Sept 2023
Next due01 Sept 2028
Held
Energy certificate EPC · every 10 years
Issued19 Jun 2019
Next due18 Jun 2029
Band D — review
Deposit protection TDS · within 30 days
Registered08 Apr 2026
Prescribed infoServed
Held
Renters' Rights Act sheet by 31 May 2026
Served06 May 2026
—
Held
Property inspection twice a year, photographed
Last21 May 2026
NextNov 2026
Booked
I had been paying 16.8% and a £432 "tenancy pack" I never once received. I moved four flats to Newel in a fortnight. The fee is on their website, which sounds like nothing until you try to find anybody else's.Rachel EnderbyLandlord, four flats, Bathwick
Our previous agent ran a Section 20 for the roof and got the consultation wrong, so we could not recover more than £250 a flat. I am a director of the RMC and I was personally in the firing line. Claire redid it properly and we recovered the lot.Tom WheatcroftRMC director, 22 units, Bathampton
I inherited the house and had no idea what I was doing. When the fixed term disappeared in May they rang me before I rang them, walked me through the periodic tenancy and served the information sheet the same week. I have never once had to chase.Priya RamanLandlord, one house, Larkhall
We will bring three comparable lettings agreed in the last ninety days, tell you what we think your property will achieve, and put the fee in writing before we market anything.
