The good bits, all the way home.

Collection is part of the cake plan. Ask the kitchen about carrying, storage and serving for the actual cake rather than relying on a general rule.

The box label.

Date & handover: Confirm the collection or delivery arrangement, the contact person and what happens if the plan changes.
Transport: Tell the kitchen about the journey and ask how the cake should travel.
At the venue: Agree where the cake will be placed and who receives any handling instructions.
Serving: Ask when and how the cake should be cut, and what guidance applies to leftovers or take-home pieces.

Before you close the box.

Order description, size and exact message checked Ingredient and dietary questions directly resolved Collection or delivery details confirmed Kitchen handling instructions received Display and serving responsibilities agreed Any stand, vessel or equipment return arranged

0 of 6 points noted

Keep a clear handover.

The person collecting may not be the person serving. Make sure the actual instructions and ingredient information travel with the cake. A photo of the agreed order note can help keep the practical record together.

Make the plan while it is fresh.

Add your questions to the brief before the order is confirmed.

Keep a celebration note

What’s the occasion?

A note from
the kitchen

The good bits, all the way home.

The box label.

Before you close the box.

Keep a clear handover.

Make the plan while it is fresh.