Start with what is there.
Three kinds of information.
- Observed
- A visible crack, loose-looking edge, stain or change of level. Record the location and what you see without assigning a cause.
- Documented
- Old drawings, product information, previous invoices or a handover note. Keep the source and date with the information.
- Unknown
- What is behind a finish, the condition of the underlying surface or the route of concealed services. Mark these as unresolved.