A little preparation. A clearer visit.

Use these prompts to discuss the property with the provider. Follow its actual instructions; the checklist does not decide access or tell you to move heavy items.

A visit, from
hello to all done.

Follow a sample visit around the same home. Choose a routine, then see which questions to take to the real provider.

Your sample rhythm
No date or place on a round is reserved.
An original sample home, with a visit marker showing the chosen stage1An imagined home · no actual customer or service route
The same home throughout. The marker follows your chosen stage.

Before the visit

Ask the provider what it needs to know before arriving. Mention gates, pets, shared paths and the window groups you want discussed.

Who agrees the ordinary entry arrangements?

Home preparation questions

These are prompts for discussion. The provider confirms its actual policy.

Every 4 weeks / Before the visit. Coverage and dates remain to discuss.Prepare an area enquiry

The home preparation list

Tick only what you have considered. Ask the provider about anything uncertain before the visit.

0 of 6 points noted

Leave difficult items for discussion

Heavy furniture, fixed blinds, restricted spaces and awkward exterior areas deserve a question rather than an improvised solution. Explain what is present and let the provider confirm how the proposed work will be reviewed.

A photograph taken from an ordinary position can help the conversation when the provider asks for it. Do not climb or lean out to collect information.

Anything still unclear?

Use the enquiry note to gather the questions you want answered before arrangements are made.

Prepare a property question