Before, during and after

  1. Before a visit is agreed

    Discuss the glazing, adjoining finishes, known treatments and access questions. Confirm what needs inspection and what may remain excluded.

  2. Before arrival

    Agree the responsible contact, ordinary entry and provider-led preparation. Report changes to the setting.

  3. At the property

    The provider reviews the actual conditions and confirms whether the agreed scope can proceed. No image or draft replaces that judgement.

  4. At completion

    Ask how the completed surfaces and any outstanding observations will be explained. Keep maintenance concerns distinct from the completed cleaning scope.

A useful record is specific

A clear record names the included faces and details. It also explains areas not included and questions that remain open. That gives the next conversation a reliable starting point.

This preview does not create service records or claim that a visit has occurred. Its role is to help prepare the questions.

Keep the starting note close.

The property draft can hold the surfaces, context and questions together.

Prepare a visit conversation