Enquiries
Send your dates
We usually reply within a working day.
Marram House
4 The Quay, Blakeney, Norfolk NR25 7ND
House notes & access
The Accessibility Guide, and everything else
VisitEngland’s standard requires us to publish an Accessibility Guide. We would rather it were readable than filed, so here it is on the page — including the parts where the answer is no.
Step-free, and where it stops
The front door is level with the quay — no step, no threshold ramp needed. The hall, the front room and the Garden Room are all on that level: 900 mm doorways, a wet room with grab rails, and a 1500 mm turning circle. Everything else is up the stairs, and there is no lift.
Arrival & keys
Check-in 3pm to 8pm; after that a key safe by the door, with the code and a photograph of which door sent on the morning of arrival. Check-out 10.30am. Bags can stay in the hall either side of that.
Breakfast & allergens
8am to 9.30am weekdays, 8.30am to 10am at weekends, cooked to order. Tell us about allergies or intolerances when you book and the written allergen information will be on your table, as the Food Information Regulations require.
Dogs & children
Dogs in the Garden Room and Morston, £15 a stay, not on the beds and not left alone in the room. Children over eight in any room; a child’s bed in the Garden Room at £25 a night, cots free. Assistance dogs are welcome in every room, including the two upstairs, and there is no charge for them.
Parking & getting here
Three spaces behind the house, allocated in booking order — we tell you at the time whether you have one. The quay car park is 90 m and free after 6pm. The Coasthopper CH1 stops on the High Street, 200 m.
Where the guide falls short
The breakfast room is down thirteen steps, so we bring breakfast up to the front room instead — just say. There is no hearing loop and no braille menu; we will read anything to you, and the allergen sheet can be printed larger.
Deposit, cancellation and complaints
A deposit of one night is taken on booking. Cancel more than 14 days before arrival and it is returned in full; inside 14 days we will always try to re-let the room first before keeping it. Complaints are best raised with us directly while you are still here, so we can put it right during your stay rather than after it — but if that has not worked, write to the address above and we will reply within five working days.
One of us picks up, 8am to 9pm
If it goes to the machine we are making beds. We ring back the same day — 01263 740219, or stay@marramhouse.co.uk.
Contact us