Section 06 · Get in touch
One number, one inbox, and four people behind them.
No ticket portal, no “your enquiry is important to us”. If you ring in working hours one of us picks up, and if we are all on a job you will get a call back the same day.
Linden Mill · Hebden Bridge · HX7 7DP
Tell us what is on your mind
Whatever you write here reaches all four of us. If it is urgent and already happening, please ring the incident line on 01422 419 381 instead — that is answered around the clock.
Find us
Millrace Cyber
- Unit 4, Linden Mill, Linden Road, Hebden Bridge, West Yorkshire HX7 7DP
- 01422 419 380
- Mo-Fr 08:30-17:30
Finding us, and when to use which number
Linden Mill is at the bottom of Linden Road, a five-minute walk from Hebden Bridge station and signposted from the A646. We are on the second floor, Unit 4 — the buzzer is marked Millrace. There is parking in the mill yard and it is free, which in this valley is worth mentioning. Use 01422 419 380 for anything that is not on fire: quotes, certification questions, renewals, or a conversation about whether you need us at all. Use 01422 419 381 only when something is actually happening — a suspected compromise, a fraudulent payment, ransomware — because it wakes somebody up, and it is answered within an hour around the clock for retained clients. Email hello@millracecyber.co.uk reaches all four of us and is read every working morning; nothing goes to a shared inbox that nobody owns. We are open Monday to Friday, half eight to half five, and closed on bank holidays except for the incident rota.
The Millrace note
One email a month: what we have actually seen hitting businesses in the valley, what to do about it, and nothing else. No product news, because we do not have a product. About four hundred people get it and roughly a third of them are not clients.
Or skip the form
Book the forty minutes and see what we say.
A scoping call costs nothing, commits you to nothing, and ends with a written summary of what we think you need — including, sometimes, the recommendation that you do not need us yet.
Book a scoping call01422 419 380
Mon–Fri 08:30–17:30 · incident line 01422 419 381 answered 24/7