The questions people ring up to ask

If the answer is on this page, that is one fewer telephone call for both of us.

Before you ring

Asked most, answered here rather than on the telephone.

Check-in is 3pm to 8pm, and one of us will be there. Check-out is 10.30am, though nobody is going to stand over you. After 8pm there is a key safe by the door — we send the code and a photo of which door on the morning of your arrival.

Welcome in the Garden Room and Morston, £15 a stay, towels provided. Not on the beds and not alone in the room. There is an outside tap and somewhere to hang a wet lead.

Three spaces behind the house, given out in booking order — we will tell you at the time whether you have one. If not, the quay car park is 90 m and free after 6pm.

A deposit of one night is taken on booking. Cancel more than 14 days out and it is returned in full; inside 14 days we will always try to re-let the room first before keeping it.

The Garden Room is step-free from the quay: level threshold, 900 mm doors, wet room with grab rails. The rest of the house is Georgian and has 21 stairs and no lift.

Not in the house — but we will book you a table and tell you honestly which kitchen is on form that month. Breakfast is cooked to order, 8am to 9.30am weekdays, 8.30am to 10am at weekends.

Before you come

Arrival, parking, dogs and access

A late train, a dog, a car with nowhere to go, a wheelchair. None of these is a secret and none of them should cost you a phone call.

Arriving

Check-in from 3pm, and one of us will be there.

Arriving late

A key safe by the door, with the code sent on the morning of your arrival.

Breakfast

Cooked to order, not a buffet. Tell us about allergies when you book.

Parking

Spaces behind the house, given out in booking order.

Dogs

Welcome in named rooms, towels provided.

Access

One room is step-free from the street; the rest has stairs and no lift.

Still something we have not answered?

Ring between 8am and 9pm and ask. Whatever it is, somebody has asked it before, and we would rather it went on this page than into another telephone call.
Contact us