The questions we actually get asked

Mostly about the Renters’ Rights Act this year, and mostly by landlords who have been told three different things by three different agents.

The Renters' Rights Act, and what it changed

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Most orders arrive within 3–5 working days.

Yes — within 30 days of purchase, no questions asked.

Selling

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Most orders arrive within 3–5 working days.

Yes — within 30 days of purchase, no questions asked.

Our complaints procedure, in full

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Most orders arrive within 3–5 working days.

Yes — within 30 days of purchase, no questions asked.

Memorandum

NO OBLIGATION

Ask us something that is not here

Someone answers until 8pm, seven days, and it will be one of the eight of us rather than a call centre.
Booked within
Two working days
Takes about
45 minutes
Tie-in
None to hear it
Someone answers till
8pm, seven days
Ask a question01780 482119

Oriel Property Ltd · Barn Hill, Stamford · The Property Ombudsman D04821