I chose the stone colour on their website before I ever visited — watching the little gem change from white to blue as I clicked was the moment I actually understood the options, rather than just nodding along.

Every other jeweller we visited would not say a number until we sat down. Solvay & Rowe had guide prices on the wall. We knew what we could afford before we walked in, which meant we actually enjoyed the appointment.

My mother’s ring needed resizing and I was terrified of losing a stone. Elena talked me through exactly how the setting protects them before she touched it. It came back the same afternoon.

Seven weeks, exactly as they said. The CAD render meant there were no surprises — what I approved on screen is precisely what arrived in the box.