Boilers, radiators and cylinders
Services, repairs and replacements for gas boilers, radiators and hot water cylinders. Gas work is done by a Gas Safe registered engineer, who shows the card at the door.
Symptom checker
Pick a symptom. You get safe checks first, a likely cause, and a clear line where you stop and call. Never open a boiler casing yourself.
The boiler is off or not firing, the radiators are cold and the taps run cold.
A fault code stays on the display, the gauge reads under 1 or over 2.5 bar, or you smell gas. Leave the casing closed, and do not take anything apart.
Smell of gas or a carbon monoxide alarm? Leave first, then ring 0800 111 999 (as reported by National Gas) and 999. Someone in danger or hurt? Ring 999 first.
Look at the gauge on the front of your boiler, then move the slider to match the needle.
This is the usual range for a cold system. Write the number down with the date, so you can spot a slow fall.
General information for a typical sealed system. Most home boilers want a reading between 1 and 2 bar, so write the number down. Your boiler manual has the exact range. Never open the casing, bleed a sealed system or relight a pilot light.
Safe checks only, general information and not professional advice. Never open a boiler or heater casing, touch a gas fitting, relight a pilot light or work near wet electrics: ring us. Sample content for a fictional firm.
Heating services
Annual boiler services, repairs and replacements, with a written quote for any new boiler. All gas work is done by a Gas Safe registered engineer, who shows the card at the door.
New boilers quoted in writingCold spots, noisy radiators and slow-to-heat rooms. We balance, bleed, swap valves and, when the system really needs it, power flush it, and say so when it does not.
Quoted after a quick checkNo hot water, a tired cylinder or poor pressure. We test, repair or replace the cylinder, immersion heater and controls, and explain what we find.
Call-out £75 plus partsHeating questions
Plain answers, with the sample ranges on the Prices page.
Once a year is the usual advice, ideally in summer. Many manufacturers ask for it to keep a warranty valid, so check yours.
Water is pushed through the radiators and pipes at speed with a cleaning chemical to shift sludge. It helps with cold spots and noisy radiators, but not every system needs one, and we say so (sample ranges on the Prices page).
Yes, with a written quote, a Gas Safe registered engineer, and the old boiler taken away. We show the card at the door.
A drop can mean a small leak or a worn part. The symptom checker on this page gives safe checks first, such as reading the gauge, and tells you when to stop and call. Never open the casing yourself.
An hour with an engineer, a readings sheet you can keep, and a note on anything that looks tired. Boiler services are best booked in summer.