The call-out fee first
You hear £75 (sample) when you book, with the first 30 minutes included, before the van sets off.
Brimwell
Plumbing & Heating
Brimwell Plumbing & Heating
Turn it off firstSmell of gas or a carbon monoxide alarm? Leave the building, then ring 0800 111 999. If anyone is in danger or hurt, ring 999. Edit Template
Sample prices, VAT included
The price, before the van sets off
A call-out fee, an hourly rate that depends on the time of day, and a written quote for anything bigger. Every figure here is a sample for a fictional firm, shown with 20% VAT included.
Call-out£75
IncludedFirst 30 minutes
Then, standard hours£60 an hour
Hourly rates by time of day
One fee, five rates
The call-out fee stays the same at any hour. Only the hourly rate after the first 30 minutes changes, and the table follows the clock in the edition you are viewing.
| When | Hours | Rate | Per hour |
|---|---|---|---|
| Standard hours | Monday to Friday, 08:00 to 18:00, and Saturday 08:00 to 13:00 | Standard | £60 |
| Weekday evenings | Monday to Friday, 18:00 to 22:00 | 1.5 times | £90 |
| Weekends | Saturday after 13:00, and all day Sunday, until 22:00 | 1.5 times | £90 |
| Nights | Every night, 22:00 to 07:00 | 2 times | £120 |
| Holidays | Every bank holiday, all day | 2 times | £120 |
Rates and ranges are samples, not a quote. Source for typical UK ranges: as reported by MyJobQuote (August 2026) and UK Plumber Spot (October 2026), each one source and a guide only.
Call-out estimator
What might this job cost?
Pick a job and when it would happen. You get a sample range with the call-out fee and VAT shown separately. It is an estimate, not a quote.
Water you cannot stop, or a smell of gas? Do not wait for an estimate. Ring us on 01632 960 612. For gas or a carbon monoxide alarm, leave the building and ring 0800 111 999 (as reported by National Gas), and 999 if anyone is in danger.
2. When do you need us?
Right now it is 15:16 on Wednesday, so the standard rate applies. Hourly rate £60.
Sample figures for a fictional firm, in the same area as published UK prices: an emergency call-out from about £75 and about £60 an hour (as reported by MyJobQuote, August 2026), a boiler service £80 to £120 and a drain unblock £75 to £250 (as reported by UK Plumber Spot, October 2026, one source). Real prices vary by job and area.
Estimated range, VAT included
£80 to £205
Find and fix a small leak, standard rate. Usually about 30 minutes to 2 hours on site.
- Call-out fee, first 30 minutes includedSame at any hour (sample policy)£75
- Labour after thatTypically up to 1.5 hours at £60 an hour, Standard rate x1£0 to £90
- Parts and materialsSample range£5 to £40
- Total range, VAT included£80 to £205
- VAT at 20%, inside the highest figure£34.17
An estimate, not a quote. Bigger jobs get a written quote, line by line.
Sample prices, fictional firm
Quote reader
Is the quote fair?
Tick what you see on a quote you have been given. We flag the common red flags and check the amount against a sample range for the job.
Use the total you would pay, VAT included. If the quote adds VAT on top, add 20% yourself.
Tick what you notice
Nothing is ticked yet, so there is no verdict. Tick what you see on the quote and at the door, and add the amount.
Price check
Sample range for Find and fix a small leak at the standard rate: £80 to £205, VAT included.
Type the amount on the quote to see where it sits against the range.
Out of hours, labour costs 1.5 or 2 times as much, so a night or holiday quote can sit above this range.
What to do next
- For bigger work, get three written quotes and compare them line by line (as reported by Neighbourhood Watch Network with WaterSafe).
- Never pay in full up front. Pay when the job is done, or in stages that are written on the quote.
- Want a second opinion? Ring us on 01632 960 612 and read us the quote (sample offer, no charge).
A sample tool for a fictional firm, not legal or financial advice. The ranges are samples and real prices vary. A clear tick-list is not a guarantee, so read every line before you agree.
How we price
Six promises about money
A written quote for bigger work
Bathrooms, boilers and anything over a few hours are priced on paper, line by line, before work starts.
No pressure, ever
No cash at the door before the work, and no “today only” prices. Take a day and compare quotes.
VAT is in the price
Every price on this site includes 20% VAT, and a quote shows the VAT line on its own.
The card, shown at the door
Your engineer shows a photo ID card. Check the front and the back, or look the number up online.
Rates by time of day
Evenings and weekends are 1.5 times the hourly rate, nights and bank holidays are 2 times. The call-out fee stays the same.
About prices
Questions about cost
If your question is not here, ask when you ring. We would rather explain than guess.
It covers the van, the engineer’s travel and the first 30 minutes of finding the fault, so a quick fix and a short job cost the same to book. After that we charge by the hour (sample policy).
Yes. Every price on this site includes 20% VAT, and a written quote shows the VAT line on its own.
Weekday evenings and weekends are 1.5 times the standard hourly rate, and nights (10 pm to 7 am) and bank holidays are 2 times (sample policy). The call-out fee stays the same at any hour. The current rate shows at the top of every page.
Use the quote reader on this page. It checks a quote for common red flags and shows a typical price range for the job (sample ranges, not a guarantee). For bigger work, ask for three written quotes, as Neighbourhood Watch Network advises with WaterSafe.
Never at the door for a repair. For a bathroom we ask for a small deposit, written on the quote with the dates (sample policy).
Want a price for a bigger job?
Book a free quote visit. We look, measure and send a written quote with every line priced. No charge and no obligation (sample policy).