Buying from us

Four ways to pay, and no surprises in any of them.

The preparation, the on-the-road build-up, the finance example and the part-exchange rules — all on one page, because these are the four things a buyer has to work out before they will drive over.

Buying outright

Reserve online or on the phone with a £250 deposit that comes off the price and is refundable for seven days. The car is off the forecourt from that moment.

Buying on finance

Hire purchase and PCP through a panel of six lenders. A soft search tells you what you would be offered without marking your file.

Part-exchange

We will value your car whether or not you buy one of ours, and we settle any outstanding finance directly with your lender.

Delivery

Free within 50 miles of Harrogate, which covers Leeds, York, Bradford, Ripon and most of the Dales. Beyond that, at cost, quoted before you commit.

Preparation

Eight steps, five to ten working days.

This is what happens between a car arriving and a price going on it, and it is what the dealer margin pays for.

Bought, not taken in blind

Every car is inspected and provenance-checked before we buy it. If the history is wrong we do not buy it.

Full service

Oil, filters, plugs and any fluid past its interval, to the manufacturer schedule. Invoiced, and the invoice is in the folder.

Fresh MOT

A new twelve-month MOT on the day it goes on sale, rather than whatever was left on it.

Brakes, tyres and cambelt

Pads and discs replaced below 4mm. Tyres replaced below 3mm and matched across the axle.

Second provenance check

Re-run on the day you collect, because finance can be taken out against a car after we have bought it.

Paint and body

Machine polish, and any dent or scuff larger than a ten pence piece put right. We photograph what we did not fix.

Two keys

If a car arrives with one key we cut and code a second before it goes on sale.

Twelve-month warranty

Parts and labour, at our workshop or any VAT-registered garage you choose. No mileage cap.

Finance

A representative example, and who pays us.

A dealer who puts the payment in the headline and the terms in a footer PDF is telling you something. Ours sit in the same box, at the same size.
Ravensdale Motor Company Limited is authorised and regulated by the Financial Conduct Authority
firm reference number 731442. We are a credit broker, not a lender. We receive a commission from the lender for introducing you — a fixed fee agreed in advance with each lender, which does not change with the interest rate you are offered.
Finance is subject to status and affordability. You must be 18 or over and a UK resident. A soft search to check eligibility leaves no mark on your credit file; a full application does.

Representative example

Hire purchase on the 2019 Volvo V60 D4 SE Lux at £17,995.

Cash price
£17,995
Deposit
£2,000
Amount of credit
£15,995
Term
48 months
Monthly payment
£415.74
Total amount payable
£21,955.52
11.9% APRrepresentative · fixed rate 11.9% per annum
No arrangement fee, no option-to-purchase fee and no final balloon payment. The car is yours when the last payment clears.
WarrantyWhat is included, and what the upgrade adds.
Neither of the two independents we looked at states any warranty term on a vehicle page at all. Here is ours, both levels, in one table.
Both levels run twelve months from collection. Neither affects your statutory rights under the Consumer Rights Act 2015.
IncludedRavensdale Plus
Parts and labourIncluded, 12 monthsIncluded, 12 months
Mileage capNoneNone
Where you can claimOur workshopOur workshop or any VAT-registered garage
Wear and tear itemsNot coveredClutch, dual-mass flywheel, turbo
Diagnostic timeUp to 1 hourUp to 3 hours
RecoveryNot included12 months UK roadside and recovery
CostIncluded in every car£349 for 12 months

Part-exchange

Two figures, and the honest difference between them.

Two figures exist and they are not the same thing. Most forecourts quote you the first and renegotiate on the day. We would rather tell you up front which one you are being given.

We will still buy your car if you do not buy one of ours.

Step 1Step 2 · your details
Outstanding finance is normal and it is not a problem. We settle it directly with the lender.
Continue to step 2
Your registration and mileage are all we need to start. Nothing is shared with a third party.
Questions

The six we are actually asked.

Yes, and you do not need us for it. Every UK vehicle’s MOT history is free and public on gov.uk on the registration alone. We print it into the folder because most buyers do not know it exists, but you can check ours against the source at any time.

That on a stated date the vehicle showed no outstanding finance, no theft marker and no insurance write-off category. It is a check with a date on it, not a permanent property of the car — which is why a site claiming its whole stock is “HPI clear” is claiming something it cannot know. We date ours and we run it again on the day you collect.

Yes. Screen price is the on-the-road total: preparation, twelve-month MOT, provenance check, warranty, plates and V5C transfer are all in it, and we do not charge an administration fee. The only separate figure is vehicle tax, which the DVLA sets and we will show you before you commit.

Yes, and we will tell you how much. We receive a fixed introductory fee agreed in advance with each lender. It does not vary with the interest rate you are offered, so we have nothing to gain from putting you on a worse rate. Ask at any point before you sign.

Under the Consumer Rights Act 2015 you have thirty days to reject a car that is faulty, not as described or unfit for purpose, for a full refund. That is law and we cannot shorten it. Separately, our twelve-month warranty covers parts and labour with no mileage cap. If we disagree, The Motor Ombudsman decides and their decision binds us.

Of course. And we will buy your car without selling you one — there is no obligation either way.

Next step

Reserve it, or just come and look.

A £250 deposit takes a car off the forecourt and is refundable for seven days. Or turn up on a weekday and no one will follow you round the cars.
Book a viewing01423 555 0180

Independent used-car specialists in Harrogate since 1994. Four people, sixty cars, and the paperwork for every one.

On the forecourt
60 cars
Every price is
On the road
Admin fee
£0
Warranty
12 months

Visit

Claro Road, Harrogate HG1 4BA

01423 555 0180sales@ravensdalemotor.co.uk

Eight free customer spaces on site.

Hours

Monday to Friday
9am – 6pm
Saturday
9am – 5pm
Sunday
By appointment
Bank holidays
10am – 4pm

Evening viewings by arrangement most weekdays.

Checkable

The regulated part, at the same size as everything else. Ravensdale Motor Company Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 731442. We are a credit broker, not a lender. We work with a limited panel of lenders and receive a commission from the lender for introducing you, which is a fixed fee agreed in advance and does not vary with the interest rate you are offered — ask us for the amount at any point before you sign. Accredited to The Motor Ombudsman’s Vehicle Sales Code, a code of practice approved by the Chartered Trading Standards Institute. Every price shown is an on-the-road total, in line with the Digital Markets, Competition and Consumers Act 2024. Nothing on this page affects your statutory rights under the Consumer Rights Act 2015.