A yard in Didsbury, not a call centre in another city.

We started because too many “local” numbers were a script, then a subcontracted van, then a bill that did not match the phone call. The rule here is dull on purpose: say the price, do the job, email what changed.

Gas work is Gas Safe registered. Plumbing that is not gas still gets the same paperwork habit — a note of what failed, what we fitted, and how long the workmanship is covered (twelve months).