Named streets. No theatre.

No heating on a Tuesday night. They were here before nine and the boiler was running before the school run. The quote matched the invoice.

Fixed price, old boiler gone, filter fitted, and they stayed to show my dad the thermostat. No upsell on a bigger model we did not need.

A ceiling drip that two other firms wanted to ‘open up and see’. Fixwell found a tired basin waste and had it dry in an hour.

Radiators are actually hot at the bottom now. They warned me one valve needed replacing and priced it before they started. Straightforward.

Booked around the tenant, certificate in my inbox that afternoon, and a diary note for next year. That is all I wanted.

Burst flexi at 11pm. They talked me through shutting the water off, then arrived and left the kitchen usable. Calm, which helped.

On time, shoe covers, and they spotted a weeping condensate before it became a Sunday call-out. Service record was clear.

Replaced two rads and balanced the rest. No drama, no mystery labour line. I would use them for the bathroom next.